
2025 was a year of firsts, big wins, and real impact for IBX— savings for members, new partnerships, and a history-making CEO. Here’s a look at the stories that shaped our year and made a difference for our associates, members, and communities.
Here’s how the year unfolded, one milestone at a time.
- Increased access to Carallel so that more family caregivers can receive support and assistance
- Harnessed the power of data science to address health care challenges
- Expanded our long-term relationship with the Philadelphia Phillies to honor teachers, advance local businesses, and support community programs
- Teamed up with Isaac Health on a new way to support brain health
- Helped members save nearly $1,000 per year on a generic drug through Civica partnership, as featured in the New England Journal of Medicine Catalyst
- Enhanced behavioral health services to deliver faster care, improve health outcomes, and reduce costs
- Signed a new agreement with Children’s Hospital of Philadelphia, reinforcing our joint commitment to children’s health in the region
- Announced actions to simplify the prior authorization process
- Named one of the 50 most community-minded employers in the region for the fifth consecutive year for our corporate citizenship efforts
- Received a national Blue Cross Blue Shield award for our Post-Acute Care Program aimed at improving recovery outcomes and lowering costs for Medicare Advantage members
- Welcomed Kelly Munson as president and CEO of Independence Health Group, the first woman to hold this role in the company’s history
- Highlighted the power of partnership through our whole-person, supportive cancer care program with Jefferson Health
- Continued a five-year streak of strong Medicare Star ratings and introduced Medicare Advantage plans for 2026 that support members through every step of their health journey
- Announced a new collaboration with Chubb to reduce out-of-pocket medical expenses
- Introduced Coupe Health, a new health plan option designed to provide cost certainty, affordability, and quality


