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Independence Blue Cross engages Vistia Health to help simplify the health care experience

By March 27, 2023March 30th, 2023Company Updates Featured Press Releases

Vistia Health increases employee satisfaction with their health care experience, while lowering costs

Independence Blue Cross (Independence) announced it has engaged an exciting new entity to enhance member experience: Vistia Health. Through compassionate, personalized navigation, Vistia Health works to cut through the complexities of health care and change how employers and employees interact with care management.

“We’re excited to add Vistia Health to the outstanding programs we offer to our customers and members. We know that employers view comprehensive health benefits that support the whole-health needs of employees as a critical tool for talent retention and management. The solutions offered through Vistia Health give employers customized care coordination and advocacy services, while covered members and their dependents receive individualized guidance and support on their health care journey,” said Susan Larkin, Independence executive vice president and president, Core Commercial Markets.

Vistia Health supports the unique needs and perspectives of individuals to build a more coordinated and effective health care experience. Combining data and insights with personalized outreach, Vistia Health also provides integration of medical, behavioral health, pharmacy, and other solutions. This empowers members to become more informed health care consumers and helps them more easily navigate the complexities of the health care system.

“Our clients rely on us to provide new and innovative ways to increase employee engagement while delivering measurable health improvements and cost savings. Vistia Health meets all of those needs with one simple program that helps make the health care journey more efficient, personalized, and simple,” said Mike Sullivan, Independence executive vice president and president, Diversified Markets.

Meeting employer needs

Employers with Vistia Health can expect:

  • A healthier workforce
  • Better health outcomes
  • Lower costs

Vistia Health’s care management team uses proven and effective tools that have resulted in employers saving nearly $1,000 on average per month for each employee actively engaged with a registered nurse health coach. Additionally, 97 percent of employees expressed satisfaction with their care management experience.

Customers interested in learning more about Vistia Health can visit or contact their Independence sales representative.


Media contact:
Kathleen Conlon