Independence launches dedicated COVID-19 website for members

The new ibx.com/covid-19 offers comprehensive information and resources on coronavirus

Philadelphia, PA — March 23, 2020 — Since January, Independence Blue Cross has been providing information and education to members about the COVID-19 (coronavirus) outbreak via its Newsroom. Now, Independence announces a new, comprehensive website dedicated to COVID-19 information and resources at ibx.com/covid-19. Independence members can visit ibx.com/covid-19 for information related to: Symptoms and testing: The site includes information about testing locations throughout the region....
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Independence expands telemedicine coverage during COVID-19 outbreak

Changes encourage social distancing and increase access to care

Philadelphia, PA — March 20, 2020 — Independence Blue Cross (Independence) announced today that it is expanding its coverage of telemedicine services. The change is one of many efforts to encourage social distancing and increase access to care. Independence announced on March 6 that it would waive copays for telemedicine services for eligible members through June 4,...
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Your frequently asked questions about COVID-19 (coronavirus)

Have a question about COVID-19? We’re here to help. Will Independence cover testing for COVID-19? Independence Blue Cross (Independence) will cover and reimburse member cost-sharing (such as co-pays, deductibles, and coinsurance) for the COVID-19 test and the administration of the test when performed at a physician’s office, urgent care center, or an emergency room. Treatment for COVID-19 is subject to the specific out-of-pocket cost-sharing for each member’s health plan....
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