Independence Blue Cross launches COVID-19 website for providers

portrait of a female surgeon. Healthcare worker is wearing surgical mask. She is against illuminated lights in operating room at hospital.
Philadelphia, Pa – June 2, 2020 – Independence Blue Cross (Independence) recently launched a comprehensive COVID-19 Provider Hub website. The site provides information on clinical and business initiatives taken by Independence to support doctors, hospitals, health systems, and other health care professionals during the pandemic. The Provider Hub offers information related to:

Delivering care

Throughout the pandemic,...
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Independence Blue Cross stays connected with seniors during COVID-19 pandemic through “Calls of Kindness”

woman working from home in the company of her puppy making calls of kindness

Employee volunteers have made calls to more than 2,000 Medicare members

Philadelphia — May 26, 2020 —Independence Blue Cross (Independence) is staying closely connected to Medicare members – its most at-risk population – through a new initiative called “Calls of Kindness.”  The initiative involves Independence employee volunteers making proactive check-in calls to Medicare members....
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Independence Blue Crew volunteers continue to ‘virtually’ support nonprofits throughout the region

IBX Director of Public Affairs Programs Courtney McDade and her son color Ronald McDonald House sock monkey mascot, Sidekick

Associates participate in Giving Tuesday Now creating greetings for homebound seniors

For decades, Independence Blue Cross (Independence) has built a corporate culture centered on community service. Independence associates in the company’s Blue Crew Corporate Volunteer Program are passionate about giving their time and talents. The COVID-19 pandemic has not reduced this passion. Although the Blue Crew members cannot physically volunteer at events due to social distancing guidelines,...
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City and Independence Blue Cross Launch #MindPHL Together Campaign

Let's be #mindPHL together in light blue text on a process blue background
PHILADELPHIA – Mayor Jim Kenney announced today the launch of a new public awareness campaign in May which builds on national Mental Health Awareness Month. The #MindPHL Together campaign, sponsored by the City of Philadelphia and Independence Blue Cross, aims to: Bring an improved community understanding of mental health and well-being; Reduce the stigma associated with needing mental health support;...
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VIDEO: Stay home to slow the spread of COVID-19

Independence Blue Cross (Independence) leadership stands in strong support of public officials and health experts as we navigate the COVID-19 pandemic. We’re committed to communicating to members, customers, and the community the importance of taking steps to safeguard our health. That’s why we launched a multi-media public service campaign, underscoring the message: We’re in this together....
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Independence Blue Cross joins Blue plans across the country to address COVID-19 pandemic

Philadelphia, PA — April 24, 2020 — Independence Blue Cross’s (Independence) extensive efforts to assist members, hospitals and health care workers during the COVID-19 pandemic are included in an announcement by the Blue Cross Blue Shield Association (BCBSA) this week summarizing the collective work of BCBSA’s 36 independent and locally-operated plans across the United States. BCBSA reports that companies in the Association have committed a total of nearly $3 billion to date to aid in the ongoing fight against COVID-19....
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Independence Expands Suspension of Prior Authorization Beyond COVID-19 Diagnoses

COVID-19 Update written in white on a blue background with a blue Independence Blue Cross logo on a white background at the bottom

Change will help streamline placement of patients to the most appropriate care settings

Philadelphia, PA — April 22, 2020 — In an effort to assist physicians and health care facilities during the COVID-19 pandemic, Independence Blue Cross (Independence) today announced that it is expanding its temporary suspension of prior authorization for acute in-network inpatient admissions from the emergency department to include all diagnoses (including COVID-19) and for in-network transfers and transportation between facilities....
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VIDEO: Overcoming COVID-19 requires great cooperation

Independence Blue Cross (Independence) leadership stands in strong support of public officials and health experts as we navigate the COVID-19 pandemic. We’re committed to communicating to members, customers, and the community the importance of taking steps to safeguard our health. That’s why we launched a multi-media public service campaign, underscoring the message: We’re in this together....
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Independence CEO Daniel Hilferty appears on special MSNBC Morning Joe show ‘Isolation Nation’ about COVID-19 pandemic

Dan Hilferty and panel of 3 medical experts with Morning Joe host Joe Scarborough
Independence Health Group CEO Daniel J. Hilferty joined co-hosts Joe Scarborough and Mika Brzezinski today on a special edition of MSNBC’s “Morning Joe” about the COVID-19 pandemic. The hour-long show, Isolation Nation, included a panel discussion with Hilferty and several prominent medical experts. Hilferty talked about health insurance options for people who may be struggling to pay their premiums or who have recently lost their jobs....
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Independence provides members access to emotional wellness app at no cost

Award-winning resource helps users build the emotional strength to handle whatever comes their way

Philadelphia, PA — April 14, 2020 —  At this stressful time, Independence Blue Cross (Independence) is offering members access to an award-winning emotional wellness app, Stop, Breathe & Think, at no cost until June 14, 2020. The app provides effective ways to alleviate feelings of anxiety,...
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