Philadelphia – November 17, 2020 – The Centers for Medicare & Medicaid Services (CMS) issued their annual “report card” to all Medicare Advantage plans through the Star Rating System. For 2021, Independence Blue Cross’s (Independence) Keystone 65 HMO plan received 4 Stars.
The CMS Star Ratings compare Medicare Advantage plans on a scale of 1 to 5, with 5 being the highest. The ratings reveal which plans are likely to deliver the most overall quality based on several measures, including members’ access to care, member satisfaction, the plan’s responsiveness, quality of care, customer service, and more.
“We are extremely proud of our Star ratings. They reflect how committed we are to our members’ health and providing them with high-quality Medicare Advantage plans,” said Dr. Heidi Syropoulos, medical director for Government Markets at Independence. “This year our Keystone 65 HMO was awarded 4 Stars, a testament to how hard we have been working to engage with our members and enhance our offerings.”
The Star Rating System provides valuable information to help members choose the right plan for them — just like how restaurant reviews help you choose a place to eat. Enrollees can access Star Ratings on the CMS consumer website and compare plans from different insurers.
“Achieving five Stars for both HMO and PPO plans is a continued focus for Independence,” said Dr. Syropoulos. “The better our Star ratings are, the better benefits we can offer members. Our Medicare Advantage health plans receive more financing for a higher Star rating, and that money can only go towards creating more robust member benefits, reducing premiums, and reducing member cost-share. In the end, it means members can get the care they need at a price that fits their budget.”
Independence Blue Cross offers products through its subsidiaries Independence Hospital Indemnity Plan, Keystone Health Plan East and QCC Insurance Company — independent licensees of the Blue Cross and Blue Shield Association.
Every year, Medicare evaluates plans based on a 5-Star rating system.
Independence Blue Cross complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-275-2583 (TTY/TDD: 711). 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-800-275-2583（TTY/TDD：711）.