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Independence introduces redesigned member website and mobile app

This fall, Independence Blue Cross members will experience a refreshing new look and feel when they log into the member website — ibxpress.com. The newly redesigned homepage optimizes the site’s navigation and structure, making it easier for members to manage their benefits.

Key enhancements make it easier to:

• Access personalized benefits and coverage information
• Share, print, or order a new ID card right from the homepage
• Quickly find a physician, doctor, or other health care professional
• See recent claims
• Connect with our new Achieve Well-being digital tools to start or continue a well-being journey
• View important messages
• Get answers through the Ask IBX smart search bar at the top of every page

Coming soon – New Features on the Go

We’ve also improved out mobile site and app, so members can access these features right from the palm of their hands. Changes to our mobile site and app will be active later this month