Apigee award recognizes companies transforming their business through data
Philadelphia, PA – Independence Blue Cross (Independence) today announced that it has won a 2014 Digital Accelerator Award in the Best Data Analytics for Digital Businesscategory. The Digital Accelerator Awards, sponsored by Apigee, is a global awards program recognizing innovative organizations and individuals accelerating and transforming digital business with application programming interfaces (API) and data. Independence chief informatics officer Somesh Nigam accepted the award at the Apigee “I love APIs” conference today in San Francisco.
Independence has made considerable strides to unleash the power of big data and predictive analytics to help solve challenging health care problems, and to better serve its customers. For example, working with Apigee, Independence applied cutting edge machine learning technology to identify its members who needed proactive outreach to resolve service issues before those members actually called Independence, improving customer satisfaction.
Independence is also applying predictive analytics to identify members who are likely to be hospitalized so that their doctors and Independence health coaches can provide additional care management services and support.
The Independence Informatics team has championed research about medical costs and hospital utilization for patients seen in patient-centered medical homes (PCMH), which have been published recently in leading peer-reviewed journals. Independence was among the first and most ardent supporters of the PCMH program, a rapidly growing model for improved, more coordinated health care.
About Independence Blue Cross
Independence Blue Cross is the leading health insurer in southeastern Pennsylvania. With our affiliates, we serve more than 9 million people nationwide, including 2.5 million in the region. For more than 75 years, we have been enhancing the health and wellness of the people and communities we serve by delivering innovative and competitively priced health care products and services; pioneering new ways to reward doctors, hospitals, and other health care professionals for coordinated, quality care; and supporting programs and events that promote wellness. To learn more about how we’re changing the game, visit www.ibx.com. Connect with us on Facebook at ibx.com/facebook and on Twitter at @ibx. Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association.
Independence Blue Cross