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Independence Blue Cross helps seniors enroll in Medicare plans

By October 20, 2020November 16th, 2022Featured Press Releases Seniors & Medicare

Independence hosts interactive and on-demand webinars and in-person events

Independence Blue Cross (Independence) is offering free educational webinars to help Medicare beneficiaries understand Independence’s 2021 plan options and benefits so they can choose the best health plan for their individual needs — all from the comfort of their own homes.

The events, which will take place during Medicare’s Annual Enrollment Period (AEP) — October 15 through December 7 — help educate prospective and current enrollees and help them feel confident in selecting their Medicare plan.

Interactive and on-demand webinars for Independence members

Current Independence members can view an on-demand webinar on their own schedule. Or, they can participate in a live, interactive webinar to chat with a Medicare specialist and participate in question-and-answer sessions.

Both the live and on-demand webinars will discuss:

  • Medicare basics
  • 2021 Medicare Advantage plans
  • Dental, vision, and hearing benefits
  • Medicare Part D benefits
  • Medicare Supplement plans

Members can register for the webinar by visiting Members may also call the number on the back of their ID card if they have questions about their current Medicare Advantage plan or 2021 options.

On-demand or one-on-one consultation for prospective members

Prospective members may call licensed sales agents to help them choose and enroll in a Medicare plan or learn more about Independence’s Medicare offerings by visiting They can sign up for one of several free on-demand webinar about Medicare basics and Independence’s plan offerings.

Seniors who prefer an in-person experience, can call 1-800-303-0656 (TTY/TDD: 711), 8 a.m. to 8 p.m., seven days a week, to schedule a one-on-one consultation with a sales agent at one of 16 convenient locations. They may also meet with a sales agent without an appointment at one of these drive-through locations:

  • Delaware Valley Brokerage (1296 Veterans Hwy, Bristol, PA 19007). Tuesdays and Thursdays, 10 a.m. – 2 p.m.
  • Ignitist (2060 Detwiler Road, Harleysville, PA 19438). Monday and Friday, 9m. – 6p.m.; Saturday, 9 a.m. – 2 p.m.
  • DVBS Medicare Enrollment Center (1305 West Chester Pike, Store 22, Havertown, PA 19083). Monday and Saturday, 10 a.m. – 2 p.m.

For accommodations of persons with special needs at meetings, seniors should call 1-877-393-6733 (TTY/TDD: 711).

Enrollment rules and options

The Centers for Medicare & Medicaid Services generally permits individual Medicare beneficiaries to enroll in a Medicare Advantage plan or Part D plan only during the six-week annual enrollment period, from October 15 through December 7. Individuals also have one opportunity to change to another Medicare plan after January 1, 2021, and before March 31, 2021.


Media contact:
Diana Quattrone
215-815-7828 (cell)


Independence Blue Cross offers Medicare Advantage plans with a Medicare contract. Enrollment in Independence Medicare Advantage plans depends on contract renewal. Independence Blue Cross offers products through its subsidiaries Independence Hospital Indemnity Plan, Keystone Health Plan East and QCC Insurance Company — independent licensees of the Blue Cross and Blue Shield Association. Not connected with or endorsed by the U.S. government or the federal Medicare program. Please note that on weekends and holidays from April 1 through September 30, your call may be sent to voicemail. Independence Blue Cross complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-275-2583 (TTY/TDD: 711). 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-800-275-2583(TTY/TDD:711)


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