Independence Blue Cross CEO: The cornerstone of our culture and a call to do more

The following statement by Independence Blue Cross CEO Dan Hilferty was originally published by The Philadelphia Tribune, June 3, 2020.  It is with a heavy heart for the state of our country, concern for the health and well-being of each citizen in our region and those they love, as well as a measured dose of hope and optimism that I write these words....
Read More

Independence Blue Cross launches COVID-19 website for providers

portrait of a female surgeon. Healthcare worker is wearing surgical mask. She is against illuminated lights in operating room at hospital.
Philadelphia, Pa – June 2, 2020 – Independence Blue Cross (Independence) recently launched a comprehensive COVID-19 Provider Hub website. The site provides information on clinical and business initiatives taken by Independence to support doctors, hospitals, health systems, and other health care professionals during the pandemic. The Provider Hub offers information related to:

Delivering care

Throughout the pandemic,...
Read More

Your frequently asked questions about COVID-19 (coronavirus)

Last updated on 5/27/20 Have a question about COVID-19? We’re here to help. Does Independence cover testing for COVID-19? Independence Blue Cross (Independence) is committed to ensuring that our members have access to the care they need, at the right time, and in the right setting. As COVID-19 has escalated into a serious global health threat,...
Read More

Independence Blue Cross stays connected with seniors during COVID-19 pandemic through “Calls of Kindness”

woman working from home in the company of her puppy making calls of kindness

Employee volunteers have made calls to more than 2,000 Medicare members

Philadelphia — May 26, 2020 —Independence Blue Cross (Independence) is staying closely connected to Medicare members – its most at-risk population – through a new initiative called “Calls of Kindness.”  The initiative involves Independence employee volunteers making proactive check-in calls to Medicare members....
Read More

City and Independence Blue Cross Launch #MindPHL Together Campaign

Let's be #mindPHL together in light blue text on a process blue background
PHILADELPHIA – Mayor Jim Kenney announced today the launch of a new public awareness campaign in May which builds on national Mental Health Awareness Month. The #MindPHL Together campaign, sponsored by the City of Philadelphia and Independence Blue Cross, aims to: Bring an improved community understanding of mental health and well-being; Reduce the stigma associated with needing mental health support;...
Read More

Independence Blue Cross joins Blue plans across the country to address COVID-19 pandemic

Philadelphia, PA — April 24, 2020 — Independence Blue Cross’s (Independence) extensive efforts to assist members, hospitals and health care workers during the COVID-19 pandemic are included in an announcement by the Blue Cross Blue Shield Association (BCBSA) this week summarizing the collective work of BCBSA’s 36 independent and locally-operated plans across the United States. BCBSA reports that companies in the Association have committed a total of nearly $3 billion to date to aid in the ongoing fight against COVID-19....
Read More

Independence Expands Suspension of Prior Authorization Beyond COVID-19 Diagnoses

COVID-19 Update written in white on a blue background with a blue Independence Blue Cross logo on a white background at the bottom

Change will help streamline placement of patients to the most appropriate care settings

Philadelphia, PA — April 22, 2020 — In an effort to assist physicians and health care facilities during the COVID-19 pandemic, Independence Blue Cross (Independence) today announced that it is expanding its temporary suspension of prior authorization for acute in-network inpatient admissions from the emergency department to include all diagnoses (including COVID-19) and for in-network transfers and transportation between facilities....
Read More

VIDEO: Overcoming COVID-19 requires great cooperation

Independence Blue Cross (Independence) leadership stands in strong support of public officials and health experts as we navigate the COVID-19 pandemic. We’re committed to communicating to members, customers, and the community the importance of taking steps to safeguard our health. That’s why we launched a multi-media public service campaign, underscoring the message: We’re in this together....
Read More

Independence CEO Daniel Hilferty appears on special MSNBC Morning Joe show ‘Isolation Nation’ about COVID-19 pandemic

Dan Hilferty and panel of 3 medical experts with Morning Joe host Joe Scarborough
Independence Health Group CEO Daniel J. Hilferty joined co-hosts Joe Scarborough and Mika Brzezinski today on a special edition of MSNBC’s “Morning Joe” about the COVID-19 pandemic. The hour-long show, Isolation Nation, included a panel discussion with Hilferty and several prominent medical experts. Hilferty talked about health insurance options for people who may be struggling to pay their premiums or who have recently lost their jobs....
Read More

Independence provides members access to emotional wellness app at no cost

Award-winning resource helps users build the emotional strength to handle whatever comes their way

Philadelphia, PA — April 14, 2020 —  At this stressful time, Independence Blue Cross (Independence) is offering members access to an award-winning emotional wellness app, Stop, Breathe & Think, at no cost until June 14, 2020. The app provides effective ways to alleviate feelings of anxiety,...
Read More