BCBSA Report: 75 percent of Americans with Behavioral Health Conditions are Continuing Therapy Services During the COVID-19 Pandemic

Infographic from the Blue Cross Blue Shield Association on 75 percent of Americans with mental health conditions continuing therapy during pandemic
New survey data from the Blue Cross Blue Shield Association (BCBSA) shows that 75 percent of Americans with behavioral health conditions are continuing therapy services during the COVID-19 pandemic due to the prevalence of telehealth and other digital health services. Further, while 42 percent of people reported delaying a health care appointment due to the pandemic,...
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VIDEO: Independence CEO congratulates Celebrate Caring nurses

Thank you, nurses!

Dan Hilferty, Independence Blue Cross CEO, recorded a special “thank you” message for the winners and honorees of this year’s Celebrate Caring campaign. “Our Celebrate Caring honorees this year include nurses on the front lines of COVID-19. And they include nurses meeting the time-honored challenges of the profession, helping patients at every stage of life....
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Independence Blue Cross announces winners of Celebrate Caring campaign to recognize outstanding nurses

from l-r top row: Kemberly Giron, Felix Jones, Andrea Kirsch, bottom l-r: Stacey Lang, Jeff Salvatore

Over 1,100 nominations were submitted in the second year of the popular campaign

Philadelphia, PA — May 6, 2020 — Independence Blue Cross (Independence) kicks off National Nurses Week, May 6-12, with the announcement of its 2020 Celebrate Caring winners and honorees. Celebrate Caring recognizes outstanding nurses in the Greater Philadelphia region. The nurses being recognized were chosen from over 1,100 nominations submitted by co-workers,...
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Independence Blue Cross joins Blue plans across the country to address COVID-19 pandemic

Philadelphia, PA — April 24, 2020 — Independence Blue Cross’s (Independence) extensive efforts to assist members, hospitals and health care workers during the COVID-19 pandemic are included in an announcement by the Blue Cross Blue Shield Association (BCBSA) this week summarizing the collective work of BCBSA’s 36 independent and locally-operated plans across the United States. BCBSA reports that companies in the Association have committed a total of nearly $3 billion to date to aid in the ongoing fight against COVID-19....
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Independence provides members access to emotional wellness app at no cost

Award-winning resource helps users build the emotional strength to handle whatever comes their way

Philadelphia, PA — April 14, 2020 —  At this stressful time, Independence Blue Cross (Independence) is offering members access to an award-winning emotional wellness app, Stop, Breathe & Think, at no cost until June 14, 2020. The app provides effective ways to alleviate feelings of anxiety,...
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Independence headquarters shines blue to honor frontline workers

Independence Blue Cross (Independence) shines blue to honor healthcare workers and first responders working tirelessly on the frontlines to care for those affected by the COVID-19 pandemic.  The Independence headquarters building on the company’s West Market Street campus is one of many iconic Philadelphia buildings that will be lit blue every Tuesday for the month of April....
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Independence waives cost-sharing for COVID-19 inpatient treatment

COVID-19 Update written in white on a blue background with a blue Independence Blue Cross logo on a white background at the bottom

Independence also suspends prior authorizations for acute inpatient admissions and post-acute transfers

Philadelphia, PA — April 3, 2020 — Independence Blue Cross (Independence) today announced that it would waive member cost-sharing for in-network, inpatient, acute care treatment for COVID-19. This means members will pay no co-pay, co-insurance or deductible in this scenario. (Please note that for Medicare Advantage members,...
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VIDEO: Take care of your mental health during COVID-19

  Independence Blue Cross (Independence) leadership stands in strong support of public officials and health experts as we navigate the COVID-19 pandemic.  We’re committed to communicating to members, customers, and the community the importance of taking steps to safeguard our health. That’s why we launched a multi-media public service campaign, underscoring the message: We’re in this together....
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Independence COVID-19 website and resources available in Spanish

Independence Blue Cross (Independence) is committed to reaching our members with important information and resources to support their health and well-being during the COVID-19 outbreak. On March 23, the company launched a dedicated COVID-19 website for members with information about staying healthy and getting the care they need. Today, Independence rolled out a Spanish-language version of the COVID-19 website....
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VIDEO: Use telemedicine to limit the spread of COVID-19

Independence Blue Cross (Independence) leadership stands in strong support of public officials and health experts as we navigate the COVID-19 pandemic. We’re committed to communicating to members, customers, and the community the importance of taking steps to safeguard our health. That’s why we launched a multi-media public service campaign, underscoring the message: We’re in this together....
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