Independence celebrates National Customer Service Week
Company invests in training, technological resources to better serve members
Independence Blue Cross (Independence) celebrates National Customer Service Week and recognizes the many frontline associates who help the company’s members navigate their health benefits every day.
“At Independence, we believe that great service starts with a great team,” said Nicole Gold, vice president of Operations — Customer Service and Client Setup at Independence….
- Published in News Briefs, Products and Services
Independence Blue Cross sponsors Pennsylvania Conference for Women
Tamala Edwards, 6abc news anchor, welcomes 10,000 attendees at the 2019 Pennsylvania Conference for Women on October 2
Independence Blue Cross (Independence) executives shared their experience and insight at the 2019 Pennsylvania Conference for Women on October 2. Independence sponsored the annual professional and personal development event,…
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Independence Blue Cross wins FEP Plan Excellence Award once again
Independence Blue Cross recently accepted the Blue Cross and Blue Shield Association 2018 Federal Employee Program (FEP) Plan Excellence Award for the second straight year. The company was recognized for its financial, operational, and clinical performance.
Independence was presented with the award last month at the FEP National Conference in Minneapolis, MN. The company is one of 14 licensed Blue Cross Blue Shield plans to receive the award for 2018….
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Independence receives Blue Cross Blue Shield Association Federal Employee Program Excellence Awards
Independence Blue Cross was recently presented with the 2017 Blue Cross Blue Shield Association Federal Employee Program (FEP®) Plan Excellence Award, which celebrates Blue Plans that achieve excellent scores in a variety of categories including member satisfaction and managing medical and administrative costs.
In addition to the Plan Excellence Award, for the sixth consecutive year,…
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