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Open Enrollment deadline extended to 3 a.m. December 18

By December 17, 2019July 17th, 2020Company Updates Health Insurance Press Releases
Consumers shopping for health insurance aboard the during open enrollment Independence Express

Independence Blue Cross urges consumers to look at their plan options before the deadline

Philadelphia, PA — December 17, 2019 The Centers for Medicare and Medicaid Services (CMS) announced yesterday that Open Enrollment will be extended to 3 a.m. EST on December 18. CMS said they extended the deadline because during the final hours of Open Enrollment some consumers may have experienced issues.

For 2020, Independence Blue Cross (Independence) is offering the most health plan options for consumers in the Philadelphia five-county region. Independence is the only insurer offering health plans both on and off the Marketplace across all metallic levels. Independence is also the only insurer offering Silver level plans with no deductible, regardless of income, when members use preferred providers.

For information on how to enroll or help with an application, consumers can reach Independence:

At Independence LIVE
Independence LIVE is the insurer’s customer and community experience center located at 1919 Market Street in Philadelphia. It offers a variety of health and wellness opportunities for the entire community and is a one-stop shop for Independence member services. Licensed agents are also available to help people enroll in coverage from 8 a.m. to 5 p.m., Monday through Friday.

Over the phone
Independence licensed sales agents are available by phone at 1-888-475-6206 to answer questions and help consumers enroll in health care coverage from 8 a.m. to 8 p.m. through December 17.

Independence’s easy-to-use website — — can help consumers find the health care coverage that is right for them and enroll in health insurance either on or off-exchange. The website includes a subsidy estimator that allows consumers who obtain health insurance from the Marketplace to see if they may qualify for financial assistance to help pay for their health care coverage. The Federally Facilitated Marketplace will make the final determination of eligibility for a premium tax credit subsidy.

For Spanish-speaking consumers, Independence has licensed Spanish-speaking sales agents available by phone at 1-844-315-4884 and materials available in Spanish at

To complete the enrollment application, consumers will find it helpful to have on hand the following items for all members of the family they wish to enroll:

  • Social Security numbers (or tax numbers);
  • addresses and dates of birth;
  • information on tobacco use;
  • income information (pay stubs or W-2 forms, tax returns, and salaries);
  • employer information, including employer name, address, and telephone number;
  • policy numbers for any current health insurance plans;
  • and information about any work-related health insurance available.

Media Contact:   
Laura Hanes
215-241-2736 (office)
215-910-0966 (cell)