Customer service holiday hours

Tuesday, 20 December 2016
We want to ensure that our members have the support you need throughout the holiday season. Please take note of our holiday hours for our individual, employer-based, and Medicare members. HOLIDAY DATE HOURS* Christmas Eve (observed) Friday, December 23 Customer Service: 8 a.m. – 6 p.m. Medicare Service: 8 a.m. – 8 p.m. Independence Live: Open 8am – 5pm Christmas Day (observed) Monday,…
Independence Blue Cross President and CEO Daniel J. Hilferty joined MSBNC’s Morning Joe host Joe Scarborough at the show’s New York City studio for a conversation about life expectancy and the future of health care. During the segment, which aired Friday, December 16 at 8:30 a.m., Hilferty shared his thoughts on changing behavior and helping people stay healthy longer by saying “It’s not just the behavior of the individual but also the behavior of the system….
Five Independence Blue Cross associates won as finalists at the 2016 Thomas Jefferson University Health Hack.  More than 300 students, entrepreneurs, developers, designers, engineers, and healthcare professionals participated in the weekend event held November 4 – 6. Working in teams, the entrants pitched, prototyped, and presented their new ideas to improve health care to a panel of judges….
Independence Blue Cross (Independence) proudly celebrates Indego’s latest accomplishment — reaching their one millionth trip just 18 months after the program launched on April 23, 2015. And we congratulate the winner of Indego’s Philly to a Milli contest, Calvin Linton, who will have a station temporarily re-named in his honor! IBX discounts As the title sponsor for Indego,…
CIO.com and Drexel University’s LeBow College of Business recognized Independence Blue Cross (Independence) as one of its Analytics 50 recipients, a new award which highlights national companies successfully using analytics to solve business challenges. Ashley Masterson, PhD, manager, medical cost and business analytics for Informatics at Independence, accepted the award at a ceremony today held on Drexel’s campus.  …
Independence Blue Cross has been alerted to phone calls members are receiving from a suspicious telemarketing company involving a pain relief medication. The telemarketing calls are from a company offering pain cream they say is covered by the member’s Blue Cross® Blue Shield® plan. We have not contracted or partnered with the company making these calls,…
Independence Blue Cross (Independence) received the 2016 East Central Division Excellence in Mission Award by the Greater Philadelphia Area American Cancer Society (ACS) at its annual Volunteer Awards event held in King of Prussia. The ACS described Independence, which has supported the ACS for more than 20 years, as one of its strongest advocates in the Philadelphia area….
Independence Blue Cross (Independence) hosted The American Cancer Society Cancer Action Network’s forum today to discuss and highlight advancements in cancer research through immunotherapy. The event focused on the progress researchers are making in immunotherapy, which is treatment that uses the body’s own immune system to help fight cancer. The discussion also included the important role that federal funding has in fueling cancer research….

IBC Foundation president receives Honorary Fellow award for innovative leadership

Independence Blue Cross Foundation (Foundation) President Lorina Marshall-Blake was inducted as an Honorary Fellow into the American Academy of Nursing (Academy) for her role as an innovative leader in building healthier communities. The Academy honored Marshall-Blake along with three other industry leaders at the Academy’s 2016 Transforming Health,…
Independence Blue Cross supports the nationwide effort to clear homes of expired, unused, unwanted, and potentially dangerous prescription drugs during the Drug Enforcement Administration’s (DEA) National Prescription “Drug Take Back Day” taking place Saturday, October 22 from 10 a.m. to 2 p.m. This year, the DEA will offer more than 100 Take Back locations across the Philadelphia region for you to dispose of your unwanted or expired prescriptions….
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